Privacy policy.

Last Updated: Aug 8, 2025

Calculated Excellence LLC (CalcX) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you share with us.

1. Information We Collect

We collect only what’s necessary to provide you with a thoughtful and meaningful experience:

Contact Information: When you book a session, we collect your name, phone number, email, organization name (if applicable), and payment details.

Session Details: If you participate in a Thought Session, we may retain brief notes or recordings (with your consent) to support your experience.

Transcripts (Add-On): If you request a transcript, we securely store and process the session data to provide this service.

Website Activity: We may use cookies or analytics tools to understand how users interact with our site, but we do not sell or share this data for advertising purposes.

2. How We Use Your Information

We use the information we collect to:

Schedule and deliver Thought Sessions

Process payments and manage subscriptions

Provide optional transcripts and summaries

Improve the quality and structure of our services

Communicate with you about appointments, updates, and offerings

We do not sell or rent your data. Ever.

3. Confidentiality and Session Privacy

We treat your sessions with the highest level of discretion. While CalcX is not a licensed therapy or legal service, we treat all Thought Sessions as private and confidential. Session content is never shared with third parties unless:

You give us explicit written consent, or

We are legally required to do so

4. Data Storage & Security

We use trusted platforms with modern security protocols to manage your data. All transcripts, notes, and personal information are stored securely, and only authorized personnel have access.

If we use third-party tools (e.g., booking systems, video platforms), they must also meet our standards for privacy and compliance.

5. Your Rights

You can request to:

Access or update your personal information

Delete your data and session records

Cancel a subscription and remove billing details

To make any of these requests, you may call or submit a contact form online.

6. Cookies & Analytics

We may use basic cookies or analytics (like Google Analytics) to understand website usage. You can disable cookies in your browser settings if you prefer not to be tracked.

We do not use targeted advertising or re-targeting tools.

7. Changes to This Policy

We may update this Privacy Policy as our services evolve. When we do, we’ll update the "Last Updated" date and, if the changes are significant, notify you directly.