TERMS OF SERVICE — Calculated Excellence LLC

Last Updated: Nov 1, 2025

These Terms of Service (“Terms”) govern the agreement between Calculated Excellence LLC (“Calculated Excellence LLC,” “we,” “our”) and the client (“Client,” “you”) for the provision of web design, development, and related services. By engaging our services, you agree to be bound by these Terms.

1. Scope of Work

A detailed Project Proposal will outline project deliverables, milestones, timeline, and pricing. Any work outside the agreed-upon scope will require a written change request and may incur additional fees.

2. Client Responsibilities

The Client agrees to:

  • Provide required content, images, branding materials, and feedback in a timely manner.

  • Ensure all supplied materials are owned by the Client or legally licensed.

  • Designate a primary contact person for communication and approvals.

Delays in content delivery or approvals may extend the project timeline.

3. Payment Terms

  • A 33% deposit of the total service estimate plus hosting cost is required prior to project commencement.

  • The remaining 67% balance is due upon project completion and prior to final delivery, transfer, or launch.

  • Deposits are non-refundable once work has begun.

  • Late or missing payments may result in paused work or delayed delivery.

No final files, credentials, or published website will be delivered until full payment is received.

4. Revisions

The Project Proposal will specify the number of included revisions. Any additional revisions, redesigns, or scope changes may incur extra fees and extend the timeline.

5. Ownership & Intellectual Property

  • Upon full payment, the Client owns the final approved website designs, content, and assets created specifically for the Client.

  • Calculated Excellence LLC retains ownership of:

    • Pre-existing tools, frameworks, code libraries, or processes

    • Design resources and components not created exclusively for the Client

    • The right to display the work in portfolios, case studies, and promotional materials

6. Hosting & Third-Party Services

Unless specifically stated in the Project Proposal, Calculated Excellence LLC does not provide domain management or long-term website maintenance.

Third-party fees (plugins, themes, subscriptions, integrations, etc.) are the Client’s financial responsibility.

Calculated Excellence LLC is not liable for downtime, performance issues, or security incidents originating from third-party providers.

7. Warranties & Limitations

The website is provided “as is” upon Client approval. Calculated Excellence LLC does not guarantee:

  • Specific SEO rankings

  • Increases in traffic, sales, or business performance

  • Compatibility issues related to third-party services, hosting providers, or future platform updates

All services are rendered with reasonable skill, care, and professionalism.

8. Confidentiality

Both parties agree to protect confidential or proprietary information shared throughout the project unless disclosure is required by law.

9. Termination

Either party may terminate the project in writing.
The Client must pay for all completed work up to the date of termination. Deposits are non-refundable.

10. Liability Limitation

To the fullest extent permitted by law, Calculated Excellence LLC’s total liability for any claim shall not exceed the amount paid by the Client for the project.

Calculated Excellence LLC is not responsible for indirect, incidental, or consequential damages.

11. Acceptance of Terms

By hiring or contracting Calculated Excellence LLC, the Client acknowledges that they have read, understand, and agree to these Terms.

PRIVACY POLICY — Calculated Excellence LLC

Last Updated: Nov 1, 2025

This Privacy Policy describes how Calculated Excellence LLC (“we,” “us,” “our”) collects, uses, and protects personal information in connection with our web design and development services.

1. Information We Collect

a. Information Provided by the Client

  • Name, email, phone number, and business details

  • Project information and requirements

  • Content, images, or login credentials needed for development

  • Billing or payment information (processed via secure third-party services)

b. Automatically Collected Information

When you interact with our website or digital communications, we may collect:

  • IP address

  • Browser and device information

  • General analytics data (e.g., via Google Analytics if enabled)

2. How We Use Your Information

We use client information to:

  • Communicate regarding project progress, technical support, and revisions

  • Deliver web design, development, and related services

  • Process payments and manage billing

  • Maintain internal business records

  • Improve our services and customer experience

  • Comply with legal requirements

We do not sell or rent client data.

3. Sharing of Information

We may share information only with:

  • Third-party vendors (hosting providers, payment processors, etc.)

  • Subcontractors assisting with the project

  • Legal authorities when required
    All partners are required to maintain confidentiality and data security.

4. Data Security

We implement reasonable measures to protect personal information, including:

  • Encryption where applicable

  • Secure storage practices

  • Restricted access to sensitive data

However, no system is completely secure, and we cannot guarantee absolute protection.

5. Data Retention

We retain client information only as long as necessary to:

  • Complete the project

  • Meet legal and financial obligations

  • Maintain internal records

Website or platform login credentials will be deleted upon client request or after project completion.

6. Client Rights

Clients may request to:

  • Access the information we maintain

  • Correct inaccurate information

  • Request deletion of personal information (unless legally required to retain it)

  • Withdraw consent for non-essential use

To submit a request, contact us at via the “Contact Us” form on the website, calculatedexcellence.com.

7. Third-Party Links

Projects or our website may contain links to external websites.
We are not responsible for the privacy practices or content of these third-party sites.

8. Updates to This Policy

We may update this Privacy Policy from time to time.
The latest version will always include the “Last Updated” date.

9. Contact Information

For questions about this Privacy Policy or our data practices, contact us via the “Contact Us” form on the website, calculatedexcellence.com